:root{--navy:#12263f;--navy-2:#193553;--ink:#172536;--muted:#697888;--line:#e6e9ed;--canvas:#f4f6f8;--white:#fff;--green:#16836d;--green-bg:#e9f6f2;--amber:#a66313;--amber-bg:#fff5e5;--red:#b54747;--red-bg:#fff0ef;--blue:#2b66a5;--blue-bg:#eef5fc;--shadow:0 1px 2px rgba(18,38,63,.04),0 8px 24px rgba(18,38,63,.045)}
*{box-sizing:border-box}body{margin:0;font-family:Inter,"Segoe UI",Arial,sans-serif;color:var(--ink);background:var(--canvas);font-size:14px}.shell{min-height:100vh;display:grid;grid-template-columns:252px 1fr}.sidebar{background:var(--navy);color:#fff;padding:28px 18px 20px;display:flex;flex-direction:column;position:sticky;top:0;height:100vh}.brand{display:flex;align-items:center;gap:12px;padding:0 10px 31px}.brand-mark{width:38px;height:38px;border:1px solid rgba(255,255,255,.28);border-radius:10px;display:grid;place-items:center;font:700 20px Georgia;color:#d8e3c4}.brand strong,.brand span{display:block}.brand strong{font-size:16px;letter-spacing:.15px}.brand span{font-size:11px;color:#9fb0c0;margin-top:3px}.sidebar nav{display:grid;gap:6px}.nav-item{border:0;background:transparent;color:#b9c5d1;text-align:left;padding:12px 13px;border-radius:9px;font:600 13px inherit;display:flex;align-items:center;gap:12px;cursor:pointer}.nav-item:hover,.nav-item.active{background:rgba(255,255,255,.1);color:#fff}.nav-icon{width:18px;text-align:center;font-size:15px}.count{margin-left:auto;background:#e6efe0;color:#274832;border-radius:12px;padding:2px 7px;font-size:11px}.count.muted{background:rgba(255,255,255,.13);color:#fff}.sidebar-footer{margin-top:auto;border-top:1px solid rgba(255,255,255,.1);padding:18px 8px 0}.agent-card{display:flex;align-items:center;gap:10px;margin-bottom:14px}.agent-card strong,.agent-card span{display:block}.agent-card strong{font-size:13px}.agent-card span{font-size:11px;color:#9fb0c0;margin-top:3px}.status-dot{width:9px;height:9px;border-radius:50%;background:#64c5a8;box-shadow:0 0 0 4px rgba(100,197,168,.14)}.pause-button{width:100%;border:1px solid rgba(255,255,255,.2);background:transparent;color:#fff;border-radius:8px;padding:10px;font-weight:600;cursor:pointer}.pause-button.paused{background:#7e3434;border-color:#9b5050}main{padding:0 38px 48px;min-width:0}.topbar{height:104px;display:flex;align-items:center;justify-content:space-between}.eyebrow{text-transform:uppercase;letter-spacing:1.1px;color:var(--muted);font-size:10px;font-weight:700;margin:0 0 7px}.topbar h1{font-size:26px;letter-spacing:-.55px;margin:0}.top-actions{display:flex;align-items:center;gap:20px}.sync{font-size:12px;color:var(--muted);display:flex;align-items:center;gap:7px}.sync i{width:7px;height:7px;background:#55a98e;border-radius:50%}.avatar{width:38px;height:38px;border-radius:50%;border:0;background:#dce4eb;color:var(--navy);font-weight:700}.connection-banner{border:1px solid #e7d4af;background:#fffbf3;border-radius:10px;padding:13px 16px;display:flex;align-items:center;gap:12px;margin-bottom:22px}.connection-banner>span{width:27px;height:27px;border-radius:50%;background:var(--amber-bg);display:grid;place-items:center;color:var(--amber);font-weight:800}.connection-banner strong{font-size:13px}.connection-banner p{margin:2px 0 0;color:#826b47;font-size:12px}.connection-banner button{margin-left:auto;border:0;background:transparent;color:#7b571f;font-weight:700;cursor:pointer}.metric-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:16px}.metric{background:var(--white);border:1px solid var(--line);border-radius:12px;padding:19px 20px;box-shadow:var(--shadow);min-height:120px}.metric.primary{background:var(--navy);border-color:var(--navy);color:#fff}.metric-label{font-size:12px;color:var(--muted);font-weight:600}.primary .metric-label{color:#b7c4d0}.metric-value{font-size:28px;font-weight:730;letter-spacing:-.8px;margin:13px 0 7px}.metric-note{font-size:11px;color:var(--muted)}.primary .metric-note{color:#aab9c6}.metric-note.success{color:var(--green)}.metric-note.danger{color:var(--red)}.content-grid{display:grid;grid-template-columns:minmax(0,2fr) minmax(270px,1fr);gap:16px;margin-top:16px}.panel{background:#fff;border:1px solid var(--line);border-radius:12px;box-shadow:var(--shadow)}.panel-head{padding:19px 20px 14px;display:flex;align-items:flex-start;justify-content:space-between}.panel h2,.section-heading h2{font-size:16px;margin:0 0 4px;letter-spacing:-.15px}.panel-head p,.section-heading p{font-size:12px;color:var(--muted);margin:0}.text-button{border:0;background:transparent;color:var(--blue);font-weight:600;font-size:12px;cursor:pointer}.table-wrap{overflow:auto}table{width:100%;border-collapse:collapse}th{text-align:left;color:#7d8995;font-size:10px;text-transform:uppercase;letter-spacing:.55px;padding:11px 20px;border-top:1px solid var(--line);border-bottom:1px solid var(--line);font-weight:700}td{padding:15px 20px;border-bottom:1px solid #eef0f2;font-size:12px;white-space:nowrap}tbody tr:last-child td{border-bottom:0}.customer-cell{font-weight:650}.customer-cell small{display:block;color:var(--muted);font-weight:400;margin-top:3px}.badge{display:inline-flex;border-radius:20px;padding:5px 9px;font-size:10px;font-weight:700}.badge.due{background:var(--red-bg);color:var(--red)}.badge.promise{background:var(--green-bg);color:var(--green)}.badge.review{background:var(--amber-bg);color:var(--amber)}.badge.processing{background:var(--blue-bg);color:var(--blue)}.row-button{border:1px solid var(--line);background:#fff;border-radius:7px;padding:6px 10px;font-size:11px;font-weight:650;cursor:pointer}.activity-list{padding:1px 20px 12px}.activity{display:flex;gap:12px;padding:15px 0;border-top:1px solid #edf0f2}.activity-icon{width:28px;height:28px;border-radius:8px;display:grid;place-items:center;font-weight:800}.activity-icon.green{background:var(--green-bg);color:var(--green)}.activity-icon.blue{background:var(--blue-bg);color:var(--blue)}.activity-icon.amber{background:var(--amber-bg);color:var(--amber)}.activity strong{font-size:12px}.activity p{font-size:11px;color:var(--muted);margin:3px 0}.activity time{font-size:10px;color:#9aa4ae}.view{display:none}.view.active{display:block}.section-heading{display:flex;align-items:center;justify-content:space-between;margin:5px 0 18px}.section-heading h2{font-size:21px}.segmented{background:#e9edf1;padding:3px;border-radius:9px}.segmented button{border:0;background:transparent;padding:7px 11px;border-radius:7px;color:var(--muted);font-size:11px;font-weight:650}.segmented button.active{background:#fff;color:var(--ink);box-shadow:0 1px 3px rgba(0,0,0,.08)}.segmented b{margin-left:4px}.followup-layout{display:grid;grid-template-columns:360px minmax(0,1fr);gap:16px}.followup-list{display:grid;gap:9px;align-content:start}.followup-card{background:#fff;border:1px solid var(--line);border-radius:10px;padding:15px;cursor:pointer}.followup-card.active{border-color:#879bad;box-shadow:0 0 0 1px #879bad}.followup-top{display:flex;justify-content:space-between;align-items:flex-start}.followup-card strong{font-size:13px}.followup-card p{font-size:11px;color:var(--muted);margin:4px 0 12px}.followup-stats{display:flex;gap:15px;font-size:11px}.followup-stats b{display:block;font-size:13px;margin-bottom:2px}.message-preview{background:#fff;border:1px solid var(--line);border-radius:12px;box-shadow:var(--shadow);min-height:500px;padding:24px}.message-header{border-bottom:1px solid var(--line);padding-bottom:18px}.message-header h3{margin:0 0 13px;font-size:16px}.email-meta{display:grid;grid-template-columns:45px 1fr;gap:5px;font-size:11px}.email-meta span{color:var(--muted)}.message-body{max-width:650px;font-family:Georgia,serif;font-size:14px;line-height:1.7;padding:25px 3px;color:#263544}.message-actions{display:flex;gap:9px;border-top:1px solid var(--line);padding-top:18px;margin-top:25px}.btn{border:1px solid var(--line);background:#fff;border-radius:8px;padding:9px 14px;font-weight:650;font-size:12px;cursor:pointer}.btn.primary{background:var(--navy);border-color:var(--navy);color:#fff}.btn.ghost{margin-left:auto}.inbox-panel{overflow:hidden}.inbox-row{display:grid;grid-template-columns:42px 1fr auto;gap:14px;padding:17px 19px;border-bottom:1px solid var(--line);align-items:center}.inbox-row:last-child{border-bottom:0}.inbox-row.unread{background:#fbfcfd}.sender{width:38px;height:38px;border-radius:50%;background:#e7ecf0;display:grid;place-items:center;font-size:11px;font-weight:700;color:var(--navy)}.inbox-copy strong,.inbox-copy span{display:block}.inbox-copy span{font-size:12px;margin-top:3px}.inbox-copy p{font-size:11px;color:var(--muted);margin:5px 0 0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:660px}.inbox-meta{text-align:right}.inbox-meta time{display:block;font-size:10px;color:var(--muted);margin-bottom:8px}.settings-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px}.setting-card{padding:20px}.setting-card h3{margin:0 0 6px;font-size:15px}.setting-card>p{color:var(--muted);font-size:12px;margin:0 0 18px}.select-label{font-size:11px;color:var(--muted);display:grid;gap:6px}select{border:1px solid var(--line);border-radius:8px;padding:10px;background:#fff;color:var(--ink)}dl{margin:15px 0 0}dl div,.timing{display:flex;justify-content:space-between;padding:10px 0;border-top:1px solid var(--line);font-size:12px}dt{color:var(--muted)}dd{margin:0;font-weight:600}.timing span{color:var(--muted)}.connection{display:grid;grid-template-columns:36px 1fr auto;gap:11px;align-items:center;padding:13px 0;border-top:1px solid var(--line)}.connection:first-of-type{margin-top:13px}.connection-logo{width:32px;height:32px;border-radius:8px;background:#e6f2e6;display:grid;place-items:center;color:#27743a;font-weight:800}.connection-logo.gmail{background:#f2ecec;color:#a34444}.connection strong{font-size:12px}.connection p{margin:3px 0 0;font-size:10px;color:var(--red)}.connection button{border:1px solid var(--line);background:#fff;border-radius:7px;padding:7px 10px;font-size:11px;font-weight:650}.toast{position:fixed;right:25px;bottom:25px;background:var(--navy);color:#fff;padding:12px 16px;border-radius:9px;box-shadow:0 10px 28px rgba(18,38,63,.25);font-size:12px;opacity:0;transform:translateY(8px);pointer-events:none;transition:.2s}.toast.show{opacity:1;transform:none}
@media(max-width:1050px){.shell{grid-template-columns:210px}.metric-grid{grid-template-columns:1fr 1fr}.content-grid{grid-template-columns:1fr}.followup-layout{grid-template-columns:300px 1fr}main{padding-left:24px;padding-right:24px}}
@media(max-width:760px){.shell{display:block}.sidebar{height:auto;position:static;padding:18px}.sidebar nav{grid-template-columns:repeat(4,1fr)}.nav-item{justify-content:center;font-size:0}.nav-icon{font-size:17px}.count{display:none}.sidebar-footer{display:none}.brand{padding-bottom:16px}main{padding:0 14px 32px}.topbar{height:85px}.sync{display:none}.metric-grid,.settings-grid{grid-template-columns:1fr}.content-grid,.followup-layout{grid-template-columns:1fr}.followup-list{display:flex;overflow:auto}.followup-card{min-width:275px}.connection-banner button{display:none}.inbox-row{grid-template-columns:42px 1fr}.inbox-meta{display:none}}
.empty-state{padding:42px 24px;text-align:center;color:var(--muted)}.empty-state strong{display:block;color:var(--ink);font-size:13px;margin-bottom:6px}.empty-state p{margin:0;font-size:12px;line-height:1.5}.empty-cell{text-align:center!important;color:var(--muted);padding:38px 20px!important}.followup-list .empty-state{width:100%}